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Within 30 days for an exchange
Versatile styles for everyday elegance
Heel height 2in
Genuine Suede/Wool
Lining - Genuine Wool
The insulated lining locks in warmth, keeping your feet comfortable through the harshest winter days. A cushioned insole offers support for long wear, while the heavy-duty rubber outsole ensures superior traction on icy and uneven terrain.
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Please note, the holiday season may affect the shipping time.
Domestic Shipping - UPS Ground - 5-7 days.
We have a 14-day return policy, which means you have 14 days from order placement date to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you visit our RETURN CENTER to get a your return label.
NOTE: For our Final Sale collection, please note that we do not accept returns. However, exchanges are available, and delivery charges may apply.
| US Sizes | EU Sizes |
Inches | Cm |
|---|---|---|---|
| 5
|
35 | 8.7 | 22 |
| 5.5 | 35-36 | 8.9 | 22.5 |
| 6 | 36 | 9.1 | 23 |
| 6.5 | 36-37 | 9.3 | 23.3 |
| 7 | 37-38 | 9.3 | 23.5 |
| 7.5 | 38 | 9.7 | 24 |
| 8 | 38-39 | 9.9 | 24.5 |
| 8.5 | 39 | 10.1 | 25 |
| 9 | 39-40 |
10.3 | 25.5 |
| 9.5 | 40-41 | 10.5 | 26 |
| 10 | 41-42 | 10.7 | 26.5 |
| 10.5 | 42-43 | 10.9 | 26.8 |
| 11 | 43 | 11.1 | 27.2 |
We're committed to providing you with the best possible fit. While we convert EU sizes to US equivalents, please note that slight variations may occur due to manufacturing differences. To ensure accuracy, please use our size chart as a guide relative to your insole measurements. If you have any questions or need further assistance, our customer support team is here to help you find your perfect fit.
Overall rating: 4.8 / 5 from 114 reviews.
I love these boots so much. They’re the cutest thing and I’ve gotten so many compliments on them. I’m keeping my eye on another pair waiting for them to go on sale because I think I just have to have more. Thank you for making these beautiful adorable shoes oh, by the way, I do think they run a tiny bit big.
Love, love, love 💗 The fit, the look, and feel!!
Literally the cutest things ever! So super comfortable and adorable! Loveeee the style … the fur and the platform make them so unique! Got my normal size 7. Just fit in the front but wouldn’t go bigger because I feel the back would slide off. I’m in love with them and can’t wait to wear them! Got them within days of ordering.
Very much my style. I was looking for platform shoes for winter. Definitely found what I was looking for. Will be shopping in the future:)
I had a great experience with my shoes. My first pair was a little bit small and then I exchanged them for an a half of size bigger. The exchange was smooth and easy I even had not expected. I just left the box on my porch at scheduled day and it was picked up by the courier. The only thing I want to note - the color of my new bigger shoes feels a little bit more like mocha not brown. Maybe I forgot the real color between exchanges but the first one looked more warm brown.
So comfortable! Wish i got the black ones too
So comfortable took awhile to get but lovevthem
Very stylish shoes and very warm
Completamente enamorada de Estos zapatos 🥰🥰🥰🥰 costumer services!!!excelente
I love them so much. They’re sooo comfortable, I feel like I’m wearing slippers
Love these! They are so cute and so comfortable! My normal size is 8 and I got a 7 1/2 and they fit perfect. The nice soft suede and the wool……awesome!!!
I love them! They do run a tad large. But, I will mostly be wearing them with thicker socks. So no problem. I had read that from previous reviews. Could use a pull loop on the heel. But not a huge deal. I love them and will wear them until they fall apart!
Sooooooo cute, sooooooo comfortable, sooooooo functional and warm! I’m instantly in love!!!
Great shoes. I like them a lot
high quality shoes, my girlfriend Loves them! she is on her feet all day and she loves them for after work, they fit her true to size I get her the black and white, definitely getting her the brown asap.
Great shoes - love the color - true to size!
I love this shoes!
Runs big
First I want to say they are really cute, true to photo colours but they are the most uncomfortable shoe meaning the inside sole feels like walking with a bunch of tiny holes underfoot. Looks cute but not a comfortable walking shoe at all. Charlene W
Lonza never disappoints. I’ve purchased many items from Lonzo and I am thrilled every time I receive them. The quality is always top notch
Run short
Run short
Excellent customer service
Love them!
Love these can’t wait to wesr them this winter
Warm, comfortable and stylish. Can't wait to wear these in Europe this winter. Agree with some of the other reviews that they run slightly big (but not enough to size down), mainly in the heel area.
Fast shipping!!! Boots are gorgeous l, cannot wait to wear them! Would definitely order again from this company. ❤️❤️
Excellent customer service; I had to exchange for a half size larger and the return was easy and the right size is in transit!
I love these shoes and will be getting another pair. Super comfortable and warm.
So cute! Fits true to size. Super comfortable.
Love them very comfortable and stylish!
Fantastic winter shoes. Warm and super cute the platforms keep you up from puddles or snow and warm with the shearling lining. So cute, fit perfectly.
Super comfortable shoe wide toe box. I really like it.
Super cute, and comfortable. Look exactly like photos.
Shoes are very comfortable and received tons of compliments.
I love these shoes!!!
LOVE THESE SHOES!!!
Comfy, warm and stylish!
I just love my purchase. I call them sneakers boots. They are light weight comfortable, warm and true to size. Well worth the money!!
Super cute and comfy shoes. Would buy again for sure. Run true to size.
